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Support Center

We're here to help you get the most out of Ads123

Contact Us

Our support team is available to assist you with any questions or issues related to Ads123. We are committed to responding to all support inquiries within 24 hours during business days.

  • General support: contact@yzccn.com
  • Security incidents: security@yzccn.com
  • Phone: +86 186-0591-8653
  • Business hours: Monday–Friday, 9:00 AM – 6:00 PM (China Standard Time, UTC+8)
  • Address: Xiamen Yunzhongcheng Technology Co., Ltd., Xiamen, Fujian, China

Frequently Asked Questions

How do I connect my Amazon advertising account?

After your Early Access request is approved, you will receive an onboarding invitation with instructions to authorize Ads123 through the Amazon Advertising OAuth flow. You will be redirected to Amazon to grant Ads123 access to your advertising account with the minimal required campaign management scope. You can revoke this authorization at any time through your Amazon advertising account settings.

What Amazon data does Ads123 access?

Ads123 accesses only the advertising data necessary for campaign management and performance reporting through the Amazon Advertising API. This includes campaign configuration data, keywords, bids, budgets, and performance metrics (impressions, clicks, spend, sales, ACoS) across Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. We do not access buyer personally identifiable information (PII), financial information, or any data beyond what is needed to provide our service.

How do I revoke Ads123's access to my Amazon data?

You can revoke Ads123's access at any time by navigating to your Amazon advertising account settings and removing the application authorization. Upon revocation, we will immediately cease accessing your Amazon advertising data and will delete all associated data within 72 hours, as described in our Privacy Policy.

What happens to my data if I cancel my subscription?

When you cancel your subscription, we revoke your Amazon Advertising API authorization, cease accessing your Amazon advertising data, and permanently delete all associated Amazon data within 72 hours using NIST SP 800-88 sanitization standards. Your contact and onboarding data (email, name, company) is deleted within 30 days of subscription termination. See our Privacy Policy for full details on data retention and deletion.

Which Amazon advertising products are supported?

Ads123 supports Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. The application monitors campaign performance, search terms, keywords, bids, and budgets across these advertising products for authorized seller accounts. Marketplace availability depends on your Amazon advertising account's authorized regions.

Is my data secure?

Yes. All data is encrypted in transit using TLS 1.2+ and encrypted at rest using AES-256 with dedicated key management (KMS). We enforce MFA, role-based access control, and quarterly access reviews. We conduct regular vulnerability scans and penetration tests. See our Privacy Policy for full security details.

How do I report a security vulnerability?

If you discover a security vulnerability, please report it immediately to security@yzccn.com. We will acknowledge receipt within 24 hours and provide a detailed response within 72 hours. Please do not publicly disclose the vulnerability until we have had an opportunity to investigate and remediate it.

Getting Started Guide

New to Ads123? Here's how to get started:

  • Step 1: Request Early Access on our access request page
  • Step 2: After approval, authorize Ads123 via the Amazon Advertising OAuth flow
  • Step 3: Configure ACoS targets, budget thresholds, and alert preferences
  • Step 4: Select which campaigns and metrics you want to track
  • Step 5: Start receiving alerts and monitoring your ad performance workspace

For detailed feature descriptions, visit our Features page. For pricing information, visit our Pricing page.

Service Status

Ads123 is currently in the Early Access Program phase. We are onboarding authorized Amazon advertisers in controlled batches to ensure optimal performance and support quality. If you are interested in joining the Early Access Program, please contact us at contact@yzccn.com.

Ads123

Advertising performance monitoring and optimization SaaS for Amazon sellers. Built with the Amazon Advertising API.

A product of Xiamen Yunzhongcheng Technology Co., Ltd.

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Contact

contact@yzccn.com security@yzccn.com +86 186-0591-8653 Xiamen, Fujian, China
© 2026 Xiamen Yunzhongcheng Technology Co., Ltd. All rights reserved. Ads123 is not affiliated with or endorsed by Amazon.com, Inc.